工廠調查問卷
工廠調查問卷 Factory Survey Questionnaire I.基本信息GENERAL INFORMATION |公司名稱Company | |日期Date | | |Name | | | | |地址Address | |聯(lián)系人Contact | | |電話Phone | |傳真Fax | | |總經理GM | |顧問/Consultant | | 1. 客戶類型Customer Type ( 加工Processing ( 組裝Assembling ( 消費品Consumable ( 化工Mechanical ( 電子Electronics ( 汽車零部件Auto Parts ( 醫(yī)藥Medical ( 其他Others 2. 產品Product _____________________ 雇員人數(shù)Number of Employees_____________________ 3. 制造類型Manufacturing Type ( 離散型Discrete ( 重復型Repetitive 4. 銷售額Sales Revenue______________________ II. 技術信息Basic Information 1. 是否有局域網？Do they have a LAN? (是Yes (否No 2. 是哪種類型的局域網？What is the type of LAN?(列類型供選擇)___________________ 3. 是否有數(shù)據庫，是哪種類型？What database do they use if any? (列類型供選擇)___________ 4. 是否有電腦，數(shù)量多少？How many PCs are they using now if any? ________________________________ 5. 是怎樣的平臺？What kinds of platform? (列類型供選擇)___________________________ 6. 是否正在使用管理信息系統(tǒng), 使用情況如何?Are they using a MIS now? How about it? __________________ 7. 是否有財務系統(tǒng)，是什么系統(tǒng)？What financial system are they using now if any?______________________ 8. 有多少工作地點？How many physical sites do they have? ______________________________________ 9. 是否通過ISO9000認證？Have they passed the certification of ISO9000? (是Yes (否No 10. 工廠生產中存在著怎樣的困難？What issues in your factory harrass you most?(過于開放)__________ 計劃Plan 1. 您的部門中使用電腦嗎？如果是的話，有多少臺電腦，什么型號的? Do you use computers in your department? If so, how many and what kind? _______________________________________________________________________ ___________________ 2. 您的工廠中發(fā)放正式的生產工作單嗎？您是如何操作的？Do you release formal production work orders to the factory? How do you do that? _______________________________________________________________________ ___________________ 3. 您是否考慮過庫存情況？Have you ever consider the inventory? ( 是Yes ( 否No 4. 組裝的提前期是如何決定的？What’s the lead time for assembly? ____________________________________________________________________________ ______________ 5. 你計劃制定周期為多久How long is your planning horizon? ( 季度Quarterly ( 每月Monthly ( 每周Weekly ( 每天Daily 6. 你憑什么制定計劃？What’s you planning source? _____________________________________________ 7. 如何決定制造/采購的時機和數(shù)量？（你怎么制定計劃）How do you decide when to make/purchase and how much?(How do you make plan) _______________________________________________________________________ _______________ 8. 是否有工廠日歷？Do you have factory calendar? ( 是Yes ( 否No 9. 你所面臨的最大問題是什么？你期望利用電腦改進哪些工作？What’s your biggest problem? What do you expect the computers to improve your operation? _______________________________________________________________________ _______________ _______________________________________________________________________ _______________ 采購Purchasing 1. 部門職員人數(shù) Total staff in your Dept. ______ 采購員人數(shù)Number of buyer _______________ 采購物料數(shù)量Number of purchased items_______ 采購零件Purchased parts _______________ 原料Raw materials ______ 在購買過程中您使用電腦嗎？多少臺，什么型號？Do you use computers in purchasing? How many and what kind? _______________________________________________________________________ __________________ 您的采購流程是怎樣的？What’s your purchasing procedure? _______________________________________________________________________ ___________________ 您是否正在使用采購訂單進行采購？Do you use formal purchase orders? (是Yes (否No 采購材料時間 times for purchased items – 最長longest ___________ 最短Shortest ___________ 原因Mean ___________ 采購零件的頻率Frequency of ordering each part_______________________________________________ 您是如何知道訂購的時間的？How you know when to place an order?_______________________________ _______________________________________________________________________ ___________________ 您是如何知道訂購的數(shù)量的？How do you decide how much to order? _______________________________ _______________________________________________________________________ ___________________ 您是如何判斷供貨商的價格是否合理的？您有沒有固定的供貨商？How do you decide on a fair price with vendors? Do you have approved vendors? _______________________________________________________________________ ___________________ 您購買物料時是否會參考它們過去的價格？Do you purchase items according to the history price records? _______________________________________________________________________ ____________________ 您是否專門為每個供貨商和物料訂立價格乘子？Do you have price matrix for each vendor and item ? (是Yes (否No 您是否會查看供貨商以往的表現(xiàn)？Do you assess historical vendor performance? (是Yes (否No 您在采購時是否會先查詢該物料的庫存狀況？Can you enquiry the detail of the item’s inventory situation when you do purchasing? ______________________________________________________________ 您在采購中遇到的最大的問題是什么？What are your biggest problems in purchasing？ ____________________________________________________________________________ ____ 庫存控制 Inventory Control 員工總數(shù)Total staff:_________________ 倉庫數(shù)量及種類 Number and kinds of stockrooms__________________________________ 倉庫是如何安排的？ How are the stockrooms organized?________________________________ 您所保留的庫存記錄是怎樣的？ What kind of inventory records do you keep? _____________________________________________________________________ 您是否統(tǒng)計實際盤存？多久統(tǒng)計一次？Do you do physical inventory? How often? ________________ _____________________________________________________________________ 您是否進行循環(huán)盤點。Do you do cycle count? (Yes (No 物料發(fā)放的審批步驟是怎樣的？How are material issues authorized? _____________________________________________ 您是否正在使用工作訂單和領料單？Do you have formal work orders and pick lists? (Yes (No 您是否有安全庫存？Do you have safety inventory? (Yes (No 您生成和使用何種庫存報表？多久制作一次？What kinds of inventory reports do you use and produce for others? How often are they produced? ___________________________________________________ ____________________________________________________________________________ ______________ 是否所有的物料項目都有唯一的零件號碼？Do all items have unique part numbers? (Yes (No 您所面臨的最大問題是什么？您期望利用電腦改進改進哪些工作？What’s your biggest problems. What do you hope the computers can improve your operation? ____________________________________________ ____________________________________________________________________________ _____________ 產品與車間Production & Shop Floor 員工總數(shù)Total staff __________ 主要設備Main equipment ___________________________________________________________________ 工作中心數(shù)量，它們是如何組織的，它們位于何處？Number of workcenter,how they are organized, and where are they located? _______________________________________________________________________ _________________ 什么是最主要的瓶頸What are the main bottlenecks?____________________________________________ _______________________________________________________________________ _________________ 您是否正在使用生產訂單，領料單和工序進行管理。Do you use formal manufacturing orders, picklists, and routings? (Yes (No 您是否使用發(fā)料單？Do you have and use a dispatch list? (Yes (No 您如何重定工作時間表？您若何做CRP及安排生產？How do you rescheduled the work? How do you do CRP and arrange production?____________________________________________________________ _____ 生產經理和領班使用何種報告來完成他們的工作？What kinds of reports do production managers and foremen use to do their jobs? _________________________________________________________________ _______________________________________________________________________ __________________ 生產經理和領班向他們的老板提供何種信息？What kind of information do production managers and foremen provide to their boss?_________________________________________________________________ _______________________________________________________________________ __________________ 工程Engineering 員工總數(shù)Total staff _____________________________________ 物料清單BOM 工序Routing 成本信息Costing information 是否實施工程更改操作？簡要描述該過程。Is a formal engineering change procedure implemented?Briefly describe the process. __________________________________________________________________ _______________________________________________________________________ _ 銷售，市場Sales, Marketing 員工總數(shù)Total staff ____________ 在外銷售人員Outside sales people__________ 訂單輸入人員Order entry people _________________________________________________________ 市場Marketing _______________________________________________________________________ _ 有效客戶數(shù)量Number of active customers___________________________________________________ 您是否會制作銷售預測？如果是您會怎么做？Do you develop a sales forecast and if so how is it done? _______________________________________________________________________ ________________ 預測限度是什么？What’s the forecast horizon? ____________________________________________ 在您的部門里是否使用計算機？有多少，什么種類？您如何使用它們？Do you use computers in your department? How many and what kind? How do you use them?__________________________________ _______________________________________________________________________ _______________ 您輸入訂單時，是否會查看產品的可用性？如何做？When you enter orders, do you check the availab...
工廠調查問卷